Help center

How can we help?

• Get started with Mint ShelfFind your way around the marketplace and understand the main buying and selling areas.
• Buy an itemReview a listing, choose an available purchase method, and complete checkout.
• Use bids and offersUnderstand auctions, current bids, seller offers, and what happens when an agreement is reached.
• Track pickup and shippingFind order details, shipping progress, and pickup information after a purchase.
• Request a returnCheck eligibility, submit a request, and follow the return status from your purchase.
• Set up a seller workspaceCreate a business, connect payouts, and add the location needed to publish listings.
• Create and publish listingsPrepare listing details, review fulfillment, and publish only when the offer is ready.
• Fulfill seller ordersUse order details and lot numbers to pick, ship, or hand off the correct inventory.
• Manage your account and securityUpdate personal settings, contact details, addresses, accessibility, and privacy preferences.
• What is Mint Shelf?Mint Shelf is a marketplace for useful inventory from local and specialized sellers.
• How do I pay for a purchase?Available payment options appear during checkout.
• Can I choose pickup or shipping?The seller controls which fulfillment methods are available for each listing.
• Where can I find my order?Completed purchases appear under Purchases.
• How do I start selling?Seller setup begins in the Business area.
• What is a lot number?A lot number is the seller's public reference for the inventory in a listing.
• How do I contact support?Email support@mintshelf.com for help that requires the Mint Shelf team.