Terms of Service

Effective: July 31, 2026.

These Terms of Service (the Terms) are a legal agreement between you and Mint Shelf, Inc., doing business as Mint Shelf (Mint Shelf, we, us, or our). They govern your access to and use of mintshelf.com and any Mint Shelf application, marketplace, website, communication, or service that links to these Terms (collectively, the Services).

By creating an account, accessing or using the Services, placing a bid, submitting or accepting an offer, making a purchase, or listing or selling inventory, you agree to these Terms. If you use the Services for a business or other organization, you represent that you have authority to bind it, and you includes that organization. If you do not agree, do not use the Services.

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a binding contract. The Services are intended for users and transactions in the United States.

Provide accurate, current information and keep it updated. You are responsible for safeguarding your account, passkeys, verification codes, and devices and for activity under your account. Do not share credentials or allow another person to use your account. Tell security@mintshelf.com promptly if you suspect unauthorized access.

You may act only for yourself or a business you are authorized to represent. Business owners and administrators are responsible for their team members, roles, permissions, listings, and activity.

2. Mint Shelf’s marketplace role

Mint Shelf provides a marketplace and related tools that connect independent sellers with buyers. Unless a listing expressly says otherwise, the seller—not Mint Shelf—owns or controls the listed goods, and the contract for the sale of those goods is between the buyer and seller. Mint Shelf does not take title to seller inventory, inspect every item, or guarantee a seller, buyer, listing, description, condition, price, availability, authenticity, legal compliance, delivery date, or transaction outcome.

Sellers set listing terms, prices, available purchase methods, fulfillment choices, and voluntary return policies, subject to these Terms and any marketplace rules shown in the Services. Mint Shelf may facilitate payments, shipping, returns, communications, and dispute review, but it is not a party to the underlying sale between buyer and seller.

3. Buying, bids, and offers

Review the complete listing, seller, item condition, quantity, lot number, fulfillment method, return policy, price, shipping charge, taxes, fees, and total before committing.

• Buy Now. Confirming a Buy Now purchase is a binding commitment to buy.
• Bids. Each bid is binding. If you are the winning bidder when an auction closes, you must complete the purchase at the winning price.
• Offers. An offer is a proposal until accepted. An accepted offer or counteroffer creates a binding purchase commitment.

A valid payment method may be required before you commit. Mint Shelf and Stripe may authorize a payment method at commitment time and capture or charge it immediately or when the order or applicable bundling window is finalized. The timing and available payment methods may vary and will be shown in the Services. You authorize Mint Shelf and Stripe to charge the amounts disclosed for the transaction, including the item price, shipping, taxes, and applicable fees.

Inventory may become unavailable, a payment may fail, or an obvious pricing or listing error may occur. Mint Shelf or the seller may cancel or reverse an affected transaction and, if payment was collected, issue the appropriate refund. Except where required by law or allowed under the return policy described below, a binding purchase commitment cannot be cancelled automatically. Contact support@mintshelf.com promptly if you need help.

4. Selling

To sell, you must complete the business, location, and Stripe Connect onboarding required by the Services. Stripe may require identity, business, tax, bank, risk, or compliance information before enabling payments or payouts. You must keep that information accurate and respond to verification requests.

For every listing and sale, the seller represents and agrees that:

• it owns the goods or has full authority to list and sell them;
• the listing, images, condition, quantity, provenance, location, price, and fulfillment terms are accurate and not misleading;
• the goods are authentic, safe, lawful, and not stolen, recalled, subject to an undisclosed lien, or prohibited by these Terms;
• it will honor accepted bids, offers, purchases, return obligations, and the handling and fulfillment terms saved with the order;
• it will package goods safely, provide accurate parcel and tracking information, and comply with carrier rules;
• it will comply with consumer protection, product safety, labeling, advertising, tax, privacy, export, sanctions, and other laws that apply to its goods and activity; and
• it will provide reasonable customer support and cooperate with Mint Shelf on payment, return, recall, fraud, and safety matters.

The seller is responsible for its inventory, listings, warranties, legal disclosures, fulfillment, and taxes, except to the extent Mint Shelf expressly agrees or applicable law requires Mint Shelf to collect or remit an amount.

5. Marketplace transparency and seller verification

Mint Shelf may collect, verify, periodically require certification of, and disclose seller identity, contact, bank, tax, and transaction information when required by law, including the INFORM Consumers Act. Sellers authorize Mint Shelf to obtain that information from Stripe or other verification providers and to display or provide required seller information to buyers and regulators. Mint Shelf may suspend listings, payments, or accounts if required information is missing, inaccurate, expired, or cannot be verified.

Users may report suspected counterfeit, stolen, unsafe, fraudulent, or otherwise unlawful marketplace activity through the contact options available in the Services or at support@mintshelf.com.

6. Fees, payouts, taxes, and payment services

The applicable buyer charges and seller fees are disclosed before the relevant transaction or sale. Mint Shelf may change fees prospectively after notice. Sellers authorize Mint Shelf and Stripe to deduct platform fees, payment-related amounts, refunds, return-label costs, reversals, disputes, chargebacks, reserves, and other amounts the seller owes from transaction proceeds or an authorized billing method.

Stripe provides payment processing, connected-account onboarding, and payouts. Your use of Stripe services is also subject to the agreements and privacy notices Stripe presents to you. Payout timing, holds, reserves, verification, and availability are governed by Stripe and applicable law. Mint Shelf does not guarantee payout timing and does not accept deposits or provide a bank account.

You are responsible for taxes arising from your use of the Services and transactions, except for taxes Mint Shelf is legally required to calculate, collect, report, or remit. Mint Shelf may collect tax information, withhold amounts, issue tax forms, or report transactions where required. You should consult your own tax adviser.

Mint Shelf may use Stripe Tax or another provider to calculate, collect, report, adjust, refund, and remit transaction taxes. Tax shown for Buy Now is based on the current price, fees, fulfillment method, address, and exemption status and may expire or be recalculated if those facts change. Tax on a winning bid or accepted offer is finalized when payment is due. If a tax calculation or required address validation is unavailable, Mint Shelf may delay the charge or require you to correct the information rather than process an untaxed transaction. Mint Shelf may correct tax amounts and related refunds when reasonably necessary to comply with law or fix an error.

An authorized business owner or manager may submit a completed Texas resale certificate and supporting information for review. A sales-tax permit or permit copy by itself is not a resale certificate. Mint Shelf may use document analysis and official government records to verify a submission, require manual review, reject or revoke a certificate, and periodically recheck permit status. Approval is not a determination or tax opinion that every purchase qualifies.

A resale certificate is never automatically applied. For each bid, offer, or Buy Now purchase, an authorized owner or manager must separately elect resale treatment and attest that the specific goods are being purchased for resale in the ordinary course of business. Mint Shelf may apply tax instead if the certificate, permit, role, address, item description, or other eligibility information cannot be validated when payment is due. You are responsible for the accuracy and lawful use of a certificate and for any tax, interest, penalty, assessment, or other liability caused by misuse. You must promptly replace or revoke information that is inaccurate, expired, or no longer applicable and cooperate with reasonable verification or audit requests.

7. Fulfillment, pickup, and shipping

Available pickup and shipping methods are shown with the listing or at checkout. Buyers must provide a complete, accurate shipping address and cooperate with reasonable delivery or pickup requirements. Sellers must use the order’s saved fulfillment terms and must not use buyer information for unrelated purposes.

Shipping estimates are not guarantees. Carriers are independent providers, and delays, loss, damage, address errors, customs issues, or other events may be outside Mint Shelf’s control. Risk of loss and title pass as provided by applicable law. For pickup, buyer and seller are responsible for following the handoff instructions, verifying the order and item, and using reasonable safety precautions.

8. Returns, refunds, and payment disputes

The return policy saved with the order controls voluntary returns. A seller may offer no voluntary returns or a 7-, 14-, or 30-calendar-day voluntary return window after fulfillment.

Regardless of a seller’s voluntary return policy, a buyer may request a return within 30 calendar days after fulfillment when an item is damaged, defective, materially not as described, the wrong item, or missing parts. Eligibility, evidence, refund amount, and shipping responsibility depend on the order, reason, item quantity, and applicable law.

For an eligible return:

• the seller ordinarily has three business days to respond; seller-fault claims must be approved or escalated, while other claims may be approved or denied under the saved policy;
• after approval, the buyer ordinarily has seven calendar days to ship or complete the return handoff;
• after returned goods are delivered, the seller ordinarily has two business days to confirm receipt; and
• a missed response or confirmation deadline may permit escalation to Mint Shelf, but does not itself guarantee an automatic refund.

For seller-fault returns, the seller pays authorized return shipping, and an approved refund generally includes the returned item amount, allocated tax, and allocated outbound shipping. For voluntary returns, return-shipping responsibility follows the policy saved with the order, and an approved refund generally includes the returned item amount and allocated tax. The Services will show the amount and applicable deadlines for a particular request. Refunds are made to the original payment method unless law requires otherwise; bank and card processing times vary.

Mint Shelf may review escalated returns, evidence, tracking, communications, missed deadlines, conflicting claims, suspected abuse, or safety issues and may issue, deny, adjust, or reverse a refund as permitted by the order terms, these Terms, and law. An active card dispute or chargeback may pause a parallel marketplace refund. You must not seek or retain more than one recovery for the same amount and must cooperate with reasonable information requests.

Nothing in these Terms limits a non-waivable warranty, refund, chargeback, or other consumer right.

9. Buyer reputation, reviews, and marketplace integrity

Mint Shelf may use verified marketplace activity to produce reviews, account signals, or aggregate reputation information. We may make relevant information available to a user or authorized business for fraud prevention, transaction decisions, appeals, or marketplace safety. Ordinary use of a lawful return or privacy right will not by itself justify retaliation.

Reviews and feedback must reflect genuine experience. Do not submit or arrange fake, manipulated, retaliatory, incentivized-but-undisclosed, or misleading reviews. Mint Shelf may moderate or remove reviews that violate these Terms, while respecting applicable protections for honest consumer opinions.

10. Prohibited items

You may not list, buy, sell, or facilitate goods that are illegal or that Mint Shelf determines create unacceptable legal, safety, or fraud risk. Prohibited goods include:

• stolen, counterfeit, fraudulent, or unlawfully imported goods;
• recalled, unsafe, expired, materially damaged, or unlawfully labeled consumer products;
• weapons, ammunition, explosives, or weapon components;
• controlled substances, illegal drugs, drug paraphernalia, or regulated medical products offered without authorization;
• hazardous, toxic, flammable, or regulated materials that cannot lawfully be stored or shipped as offered;
• alcohol, tobacco, nicotine, or age-restricted goods offered without required approval;
• human remains, bodily materials, live animals, or protected wildlife products;
• personal data, accounts, credentials, financial instruments, or access devices;
• goods that infringe intellectual property, privacy, publicity, or other rights; and
• any other item prohibited by law, carrier rules, payment-provider rules, or a policy displayed in the Services.

This list is not exhaustive. Mint Shelf may remove a listing or require information about an item at any time.

11. Acceptable use

You may not:

• violate law, these Terms, or another person’s rights;
• deceive, impersonate, harass, threaten, discriminate against, exploit, or defraud anyone;
• evade fees, move a transaction off-platform to avoid obligations, manipulate auctions or prices, or interfere with another user’s transaction;
• scrape, harvest, or use personal information except as necessary for a transaction and in compliance with law;
• access an account or system without authorization, bypass a security or access control, probe for vulnerabilities without permission, or introduce malware;
• overload, disrupt, reverse engineer, copy, or use automated means to access the Services except through an authorized interface or as law expressly permits;
• use the Services or Scout to develop a competing model or service, generate unlawful content, or make prohibited automated decisions about another person; or
• misuse reports, returns, refunds, disputes, promotions, communications, or support processes.

12. Your content

User Content means listings, photos, videos, audio, files, messages, comments, reviews, profile information, Scout prompts and outputs you choose to save or publish, and other material you submit to the Services.

You retain your ownership rights in User Content. You give Mint Shelf a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, format, adapt, translate, display, publish, distribute, analyze, and otherwise use User Content as reasonably necessary to operate, secure, support, and improve the Services and to promote public listings or the marketplace. This license continues for as long as the content is used in the Services and for a reasonable backup, legal, fraud-prevention, or archival period. Public content may remain in copies made by others.

You represent that you have all rights and permissions needed for your User Content and our permitted use of it. Do not upload confidential information you are not authorized to disclose or content that violates law or another person’s intellectual property, privacy, publicity, or contractual rights.

13. Scout and automated features

Scout uses artificial intelligence and tools to help organize information, research, answer questions, and prepare drafts. Scout output may be incomplete, inaccurate, outdated, or inappropriate for your circumstances. It is not legal, tax, financial, medical, safety, valuation, authentication, or other professional advice.

You are responsible for reviewing Scout output, source material, proposed actions, listing facts, and legal requirements before relying on or publishing them. A seller remains responsible for every listing and sale even if Scout helped prepare it. Do not rely on Scout to determine authenticity, product safety, regulatory compliance, condition, or value without appropriate human review.

You may not have exclusive rights in AI-generated material, and similar output may be generated for others. Your use of Scout is also subject to the rights of third parties and any notices shown with a connected tool or source.

14. Mint Shelf property and feedback

The Services, including Mint Shelf software, design, text, graphics, trademarks, and other content we provide, are owned by Mint Shelf or its licensors and protected by law. Subject to these Terms, Mint Shelf gives you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose.

If you provide suggestions or feedback, you allow Mint Shelf to use it without restriction or compensation. Nothing in these Terms grants you a right to use Mint Shelf names, logos, or trademarks except as necessary to identify the Services.

15. Intellectual-property reports

If you believe content in the Services infringes your copyright or other intellectual-property right, email legal@mintshelf.com with your contact information, identification of the protected work, the content and location at issue, the basis for your claim, a statement that your report is accurate and made in good faith, and your physical or electronic signature. Mint Shelf may remove content, request more information, notify the affected user, or terminate repeat infringers as appropriate.

16. Nonconsensual intimate images

Do not upload, publish, or threaten to publish an intimate image or video of another person without that person’s consent, including a real, altered, or AI-generated image.

If you are depicted in intimate visual content published through the Services without your consent, or are authorized to act for the depicted person, you may request removal by emailing legal@mintshelf.com with the subject Intimate Image Removal Request. Your written request must include:

• your physical or electronic signature;
• identification of the depicted person and a statement that you are that person or are authorized to act for them;
• the URL, listing, account, or other information reasonably sufficient to locate the content;
• a brief statement of your good-faith belief that the content was published without the depicted person’s consent, with any relevant context; and
• contact information where Mint Shelf can respond.

Do not attach another copy of the intimate image unless Mint Shelf specifically requests it through a secure method. Mint Shelf will remove qualifying content and make reasonable efforts to remove known identical copies as soon as possible and within 48 hours after receiving a valid request. We will provide a report reference and status response. This process is available whether or not you have a Mint Shelf account.

17. Privacy and communications

Our Privacy Policy explains how Mint Shelf handles personal information.

You agree to receive electronic transactional and administrative communications about your account and use of the Services. Authentication texts may be sent when you request a code.

Marketplace and promotional text messages are optional and require the applicable opt-in. Consent is not a condition of buying or selling. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. You may manage other notification choices in Settings or through the instructions in a communication.

18. Enforcement, suspension, and termination

You may stop using the Services and may request account deletion through available account controls or support@mintshelf.com.

Mint Shelf may investigate suspected violations and may warn, limit, suspend, or terminate access; remove or restrict content; pause listings or transactions; hold or reverse payouts as permitted by law and payment rules; preserve evidence; or cooperate with authorities. We may act without advance notice when reasonably necessary to protect users, comply with law, address fraud or safety risk, or secure the Services.

Termination does not affect completed transactions, payment obligations, accrued rights, or provisions that by their nature should survive, including provisions about content licenses, fees, refunds, intellectual property, disclaimers, liability, indemnity, and disputes.

19. Third-party services

The Services rely on third parties, including payment processors, identity and sign-in providers, carriers, shipping platforms, communications providers, app platforms, analytics providers, and AI providers. Their services may have separate terms and privacy notices. Mint Shelf is not responsible for a third party’s independent services, acts, omissions, availability, or content, except where applicable law provides otherwise.

20. Disclaimers

To the fullest extent permitted by law, the Services are provided as is and as available. Mint Shelf disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, error-free, or free of harmful components, or that content or AI output will be accurate.

These disclaimers do not limit any express promise in these Terms or any warranty or consumer protection that cannot lawfully be excluded.

21. Limitation of liability

To the fullest extent permitted by law, Mint Shelf and its directors, officers, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, data, goodwill, or business opportunity, arising from or related to the Services, a transaction, another user, or these Terms, even if advised that such damages are possible.

To the fullest extent permitted by law, their total liability for all claims arising from or related to the Services or these Terms will not exceed the greater of (a) $100 or (b) the fees you paid directly to Mint Shelf during the 12 months before the event giving rise to the claim. This limitation does not apply to liability that cannot legally be limited, including liability for fraud, willful misconduct, or personal injury caused by negligence where applicable law so provides.

Some jurisdictions do not allow certain exclusions or limitations, so some of this section may not apply to you.

22. Indemnity

If you use the Services for a business, sell through the Services, or submit User Content, you will defend, indemnify, and hold harmless Mint Shelf and its directors, officers, employees, contractors, and affiliates from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable legal fees arising from your listings, goods, fulfillment, taxes, User Content, breach of these Terms, violation of law, or infringement of another person’s rights. This obligation does not apply to the extent a claim was caused by Mint Shelf’s own breach, negligence, or willful misconduct. Consumer users are responsible under this section only to the extent permitted by applicable law.

23. Governing law and disputes

Before filing a claim, you and Mint Shelf agree to try in good faith for 30 days to resolve it informally. Send a notice describing the dispute and requested resolution to legal@mintshelf.com. This does not prevent either party from seeking urgent injunctive relief or filing in small-claims court, and a party may act sooner when necessary to preserve a claim under an applicable limitations period.

Texas law governs these Terms and disputes arising from them, without regard to conflict-of-law rules. Mandatory consumer protections in your state of residence continue to apply. You and Mint Shelf consent to personal jurisdiction in the state and federal courts located in Texas that have subject-matter jurisdiction. These Terms do not require arbitration and do not waive a right to a jury trial or class proceeding that otherwise exists under law.

24. Changes to the Services or these Terms

Mint Shelf may change or discontinue features and may update these Terms as the Services and law change. We will post updated Terms with a new effective date. For material changes, we will provide reasonable notice through the Services, email, or another appropriate channel before they take effect. We will request renewed agreement when required by law. Changes apply prospectively unless law requires otherwise.

25. General terms

These Terms, the Privacy Policy, the transaction terms saved with an order, and any additional terms expressly presented for a feature form the agreement between you and Mint Shelf regarding the Services. If additional terms conflict with these Terms, the additional terms control for that feature or transaction.

You may not assign these Terms without Mint Shelf’s consent. Mint Shelf may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Section headings are for convenience. Including means including without limitation. These Terms do not create a partnership, agency, employment, fiduciary, or franchise relationship.

26. Contact

For general support, contact support@mintshelf.com. For legal questions or notices, contact legal@mintshelf.com.